cperez989

Yeah that was the deal since is so out of warranty, I actually used my Hotspot on my phone and the neighbor hit his wps button for me to try and we are still blanks 

Not even to repair it, just to come see it and dona diagnostics

I have tried this to no avail it still a black screen and nothing happens... thanks for the information, I just got in contact with someone samsung put me in contact with and just to come see the TV is $120..  I get it is out of warranty but still I am just upset because all of this was working fine until a little while ago

I will try this tonight when I get home,  and in regards to the firmware it was updated with someone on the phone directly from Samsung to version 1299.

 

Thank you and I will update this upon me trying 

Hello Everyone,

A couple weeks ago me and my wife were enjoying using our TV to watch Disney+ and HBOMAX and occasionally youtube. 

Now the apps dissapeared from my main smart hub leaving me with just netflix, prime and hulu; the support people took me through a very detail process to get the TV ready but we never solved the issue.

We reset the smart hub, update the smart hub (1299), reset the TV, connected it direct to modem, unplugged anything on it: basically you name it we tried it.

The biggest problem is that the main "APPS store" doesn't even work therefore i cant intall the apps i want again. 

I'm basically asking for help in getting these app ( disney+,hobmax, and youtube ) back on our tv or any help getting the APPS to work again