Report

Samsung Electronics today announced new education solutions for its Android-based Samsung Interactive Display lineup, making shared classroom displays easier to personalize and manage. Announced and exhibited at ISTELive 26, a leading education technology conference that is being hosted by the International Society for Technology in Education (ISTE) from June 28-July 1 in Orlando, Florida, the new solutions reflect Samsung’s focus on practical classroom tools for teachers and school IT teams.
“Digital classrooms depend on the right balance of advanced hardware, intelligent software and intuitive user experiences,” said Hyoung Jae Kim, Executive Vice President of the Visual Display (VD) Business at Samsung Electronics. “By bringing together AI and seamless connectivity, Samsung’s interactive display solutions are designed to support a more flexible, connected learning environment in which teachers and students can thrive.”

Samsung AMS: Personalizing the Shared Display Experience
In schools where multiple teachers use the same classroom display throughout the day, access and privacy can become daily challenges. Samsung Account Management Solution (AMS), which comes pre-installed on compatible Android-based Samsung Interactive Display lineup models, allowseach teacher to access their own account using a QR code or an NFC-enabled ID card.1 This streamlined sign-in experience helps schools support shared devices without relying on local profiles tied to a single display.
With Home Personalization, Samsung AMS supports cloud-connected profiles, allowing teachers to access their preferred layout, wallpaper, bookmarks, app shortcuts, files and settings when they sign in to compatible displays in different classrooms. This transforms any shared display into a personalized teaching workspace, giving teachers a consistent experience from room to room.
For added security, teachers can instantly activate a screen lock when they need to leave the classroom for brief amounts of time.
As schools add more connected displays, IT teams need a simpler way to manage users, devices and classroom permissions. Samsung Education Portal provides a central location for IT managers to register teachers and enroll devices. In terms of user management, NFC binding links NFC cards to teacher accounts so staff can sign in to shared displays with their assigned cards. IT teams can also enable Samsung AMS on selected displays and manage account access when needed, allowing classrooms to stay ready for the next teacher.
Samsung Education Portal also includes Tags, a feature that lets IT teams group displays by school, building or classroom. The same tags can support emergency alerts, enabling schools to push preconfigured alerts to selected Samsung Interactive Displays through major notification platforms like InformaCast and Raptor.2

Samsung AI Assistant: Supporting More Efficient Teaching and More Active Learning
Samsung AI Assistant provides AI tools for common classroom tasks directly on compatible Android-based Samsung Interactive Displays. The app supports content discovery, transcription, summaries and quizzes, helping teachers encourage student focus, participation and comprehension throughout lessons.
With Circle to Search,3 teachers can circle on-screen text or images to find related information, visuals, videos and web links without leaving the display. Results can also be used in other classroom apps, such as Samsung Whiteboard, so teachers can bring supporting materials into the lesson more easily. Live Transcript converts spoken instruction into real-time text on the screen, making lessons easier to follow for students with hearing impairments, as well as multilingual learners.4
Samsung AI Assistant also includes AI Summary and AI Quiz. Using recorded lesson content, AI Quiz generates questions that allow teachers to assess student comprehension in real time. This keeps students engaged through the end of the lesson, while giving teachers immediate visibility into class performance, such as the overall correct answer rate. With Single Sign-On for Samsung AI Assistant through Samsung AMS, teachers can return to previous lesson materials, including AI-generated summaries, without signing in again.

Samsung Brings More Choice to Classroom Display Technology
Samsung AI Assistant is currently available following its April release, while Samsung AMS will be available beginning in July alongside related Samsung Education Portal updates.5
Samsung’s Android-based Interactive Display portfolio gives schools a range of options for classrooms, media rooms and shared learning spaces, with three new models: WAF-S, WAFX-PS and WAHX-M.6 These models, along with the existing WAF and WAFX-P series, support Samsung AI Assistant and Samsung AMS. The lineup is also EDLA-certified,7 providing seamless access to services like Google Classroom and Google Drive, which further enrich the educational experience.
WAF-S and WAFX-PS build on previous models (WAF, WAFX-P) with an Android OS upgrade to Android 16. The new OS includes improvements in usability, accessibility, security and privacy. The upgrade gives schools a more advanced display experience while preserving the familiarity of the core product.
WAHX-M introduces a 98-inch option to Samsung’s Interactive Display portfolio for the first time, supporting larger spaces such as lecture halls and conference rooms. Available in 65-, 75-, 86- and 98-inch sizes, WAHX-M supports on-device AI features8 such as voice command, AI calculator and text-to-speech, along with Samsung AMS and the Samsung AI Assistant app.
For more information, visit www.samsung.com.
NFC-enabled sign-in availability may vary by model. ︎ This feature requires integration with a compatible notification platform. ︎ This solution is based on Google’s Gemini API and incorporates our proprietary features tailored specifically for educational products. As a result, the user experience (UX) and usability may differ from the Circle to Search used on mobile devices. ︎ Supported languages for Live Transcript may vary by model and region. ︎ Feature available in selected regions and models only, available in certain markets. Feature may be suspended or ceased without notice. ︎ Model availability and launch timing may vary by regions. ︎ Enterprise Devices Licensing Agreement, a program Google introduced at the end of 2022 to help solutions providers offer devices with built-in Google Mobile Services. ︎ Supported languages for on-device AI features may vary by region. ︎ View the full article

Hello Samsung / Tizen Technical Support Team,
We are observing a playback issue on Samsung Tizen TVs when streaming DRM-protected content that uses a multi-key DRM configuration. We would like to report the issue and request assistance in investigating the behavior on Samsung devices.
DRM Provider: Castlabs
DRM Type: Widevine
Streaming Format: MPEG-DASH (MPD)
Player Environment: Samsung Tizen Application using the Samsung AVPlay / native playback stack.
Content DRM Configuration:
Our content is packaged with a multi-key DRM setup, where different resolution groups use different encryption keys:
Key 1: 360p, 480p, 720p
Key 2: 1080p, 4K
Observed Issue:
Playback starts normally and the video plays correctly at the initial resolution. However, when the adaptive bitrate algorithm triggers a resolution change that requires switching DRM keys, playback fails.
Specifically, the issue occurs in the following scenarios:
When switching from 720p → 1080p or higher
When switching from 1080p → 720p or lower In both cases, the switch requires a DRM key change, and the playback fails shortly after the transition.
Additional Observations:
If we modify the MPD to limit playback to only one key group (for example, only up to 720p or only 1080p and above), playback works correctly without any interruption.
The issue appears only when the player needs to switch between representations encrypted with different keys.
Playback works correctly on other platforms using the same MPD and DRM configuration.
The issue appears specific to Samsung Tizen playback behavior during multi-key DRM key transitions. Device Details (Example Device Where Issue Was Observed):
Model Code: UA32T4380AKXXL Software Version: T-KTS2UABC-2700.6 Platform: Samsung Tizen TV Error Behavior:
Video plays normally for some time and then fails after a resolution change requiring key switch. In some cases playback stops after ~20–30 seconds when adaptive bitrate switching occurs. Request:
Could you please confirm:
Whether multi-key DRM streams with adaptive bitrate switching across keys are fully supported on Samsung Tizen TVs.
If there are specific packaging or DRM license configuration requirements for multi-key playback.
Whether there are known limitations in AVPlay or Tizen DRM handling related to key switching during DASH adaptive playback. We would appreciate any guidance or debugging steps that could help identify the root cause of this issue.
Device Details:
Test Labs Device: Korea (Suwon-TV), NEO QLED 4K, QN55QN80F(2025), Tizen 9.0, QN55QN80FAFXZA
Actual TV: UA32T4380AKXXL (Model Number)

I’m still dealing with persistent UI lag and bugs on my Samsung S95B, and I’m surprised this issue continues even this year with brand new firmware 1661 and resets.
    Symptoms:
Menu interface is slow and laggy, especially in Settings and Home screen.
Scrolling causes stutters or jumps/skips lines in some menus.
Delays when switching inputs, opening apps, or using Smart Hub.
UI gradually becomes less responsive the longer the TV stays on.
       What I’ve tried (none of these solved it):
Updated to firmware
Multiple cold boots (hold power button until restart)
Smart Hub reset
Disabled TV Plus, Autorun content, ad services, autoplay previews, etc.
Clean install with only core apps
Factory reset → works for a few days then problem returns
Disconect internet
Only “solution” that works (but temporarily):
Using “Device Care > Memory Cleanup”
It improves UI performance significantly...
BUT only for couple hours
After that, lag and line skipping come back just like before.
So far, this is the only reliable way to temporarily fix the sluggish interface.
Likely cause (based on community feedback):
Tizen OS memory mismanagement (leaks, poor RAM recycling, app bloat)
Possibly related to ad-driven Smart Hub tiles or unoptimized background services
UI lag happens even with no streaming apps open and minimal setup
What I’m asking the community:
Has anyone found a real permanent fix????
Any way to disable Smart Hub completely or force a minimal launcher?
Anyone rollback to a more stable firmware (e.g. 1304, 1430) and fixed this?
Did anyone get Samsung to acknowledge or repair it under warranty?
It’s frustrating to have a flagship OLED 2500$ USD with incredible picture quality, but an TIZEN OS that feels like it’s choking on basic tasks. Hoping for any solutions beyond daily memory cleaning.
On my opinion this is a bad memory using that cause this. Memory because saturated over time.
In all case, Tizen team should redo their homework ASAP.

Samsung Electronics today announced a significant expansion of the Samsung Tizen OS Licensing Program, reinforcing its position as a leading provider of smart TV operating systems.
 
 
Tizen OS Continues To Grow As Reliable Smart TV Platform
Following the launch of Samsung Tizen OS 8.0, the licensing program now includes prominent original design manufacturers (ODMs). This marks an important milestone in the evolution of the Tizen ecosystem and demonstrates strong global demand for Samsung’s acclaimed smart TV platform. In its licensing program, Samsung continues to build strategic partnerships with companies that prioritize high-quality products and reliable support throughout the entire value chain.
 
Additionally, Samsung Tizen OS will be embedded in new TVs from well-known brands in key markets, enhancing its presence across Europe, North and Latin America, and Australia. Notable new additions include EKO and QBELL (Ayonz) in Australia and Europe, RCA (Kayve Groupo) in Mexico, RCA (Treasure Creek) in the United States and Canada, and Axdia in Germany. Many more brands are expected to join in the second half of 2025 as Samsung continues to expand its strategic partnerships into new markets.
 

 
“We are proud to expand our RCA TV portfolio across Mexico and Latin America through our partnership with Samsung’s Tizen OS,” said Jonathan Vera, Head of Marketing & Communications, Grupo Kayve. “The Tizen team provides comprehensive technical and marketing support, enabling an agile go-to-market process.”
 
“Partnering with Samsung on Tizen OS allows us to deliver high-quality and competitive smart TV solutions to our global brand customers,” said Gerard Louis, Chief Operating Officer (COO) at Axdia,
 
 
Premium Content and Connectivity at Core of Tizen OS-Powered Smart TVs
Samsung is also dedicated to continuous platform innovation, introducing smart features such as advanced content discovery, integration with Samsung TV Plus for FAST channel services, cloud gaming capabilities via Samsung Gaming Hub, and seamless multi-device connectivity through SmartThings. These enhancements ensure that licensees benefit not only from proven technology but also from a forward-looking platform that adapts to evolving consumer expectations.
 
To further differentiate Tizen-powered TVs at retail, Samsung offers tailored marketing kits and digital content toolkits for each region, enabling partners to highlight key attributes such as premium content access, fast performance, and smart connectivity—all backed by Samsung’s robust global brand credibility.
 
As the Tizen OS Licensing Program evolves to meet the needs of global partners, Samsung is broadening regional coverage, introducing more affordable hardware solutions, and enhancing app availability worldwide. Moreover, partners can gain access to Samsung’s specialized R&D support to confidently bring Tizen-powered smart TVs to market.
 

 
“Tizen OS is recognized for its performance, reliability, and innovation,” said Jooyoung Kim, Vice President at Samsung Electronics. “This year, we are focused on expanding our licensing program and creating diverse collaboration strategies for our key partners. We are serious about growing our global partner network and enhancing the ecosystem. By offering expanded regional support, an enriched app ecosystem, and tailored marketing resources, we aim to deliver even greater value to consumers worldwide.”
 
With Tizen OS extending beyond Samsung’s own TV offerings, the company remains steadfast in its commitment to delivering an open, robust, and premium smart TV experience for consumers around the world.
View the full article

Hello everyone, I hope you're doing well. I have Tizen TV 4 and 6 devices, and I would like to know how I can capture a screenshot within the Tizen system on these devices.