Scott Nebraska Posted September 3, 2022 Report Share Posted September 3, 2022 I have a un75mu8000fxza television and it now continually has the one connect patch cord image on the screen. I have plugged and unplugged the one connect cable multiple times to only have the screen return to the cable image. No matter what i push on the remote I am unable to change anything, is the one connect box being disconnected completely disable this television? We primarily use the streaming services, is there a setting in the technicians settings that would allow me to bypass the one connect box for now. I have a cable replacement on order, but could the problem also be with either the television or the one connect box? Quote Link to comment Share on other sites More sharing options...
Alex Posted September 5, 2022 Report Share Posted September 5, 2022 For the frame tvs I believe you have to use the one connect box but on yours I'm not sure. Are there no power and hdmi ports on the back of the tv? Quote Link to comment Share on other sites More sharing options...
Scott Nebraska Posted September 26, 2022 Author Report Share Posted September 26, 2022 No, there are not any HDMI ports. i figured out the problem. It is the one connect prot on the one connect box. it is damaged. Of course they do not have any one connect boxes for purchase that match my model. it is a back order item, whcih I am sure is due to the chip shortages Quote Link to comment Share on other sites More sharing options...
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